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Terms and Conditions

Terms and Conditions ("Terms")

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the website operated by Pluma’t Pahina ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Revisions to Letter Content

If you wish to revise any part of the product after sending the proof of payment, you may message Pluma’t Pahina through our email ( or social media accounts (@plumatpahina on Instagram and Tiktok). Revisions to the letter content will only be entertained until the day before the letter will be written. An update will be sent to notify you on the status of your letter and it’s scheduled production.

Changes to Personal Information

In the case of changes regarding both the sender and receiver’s name, contact number and address, you must inform Pluma’t Pahina of the new details a day before the shipment date to avoid giving the wrong details to the courier.


Pluma’t Pahina will not be liable for any damages that occur during transport from the courier to the receiver of the letter. In the case of ‘Return to Sender (RTS)’ situations, we will inform you when the courier has advised us of a package that was unable to be delivered. No additional fee is required in resending the letter.

Changes in Privacy Statement and Terms and Conditions

The Privacy Statement and Terms and Conditions were last revised on December 25, 2021. We may change these at any time and for any reason and we encourage you to review them each time you visit the web site.If we make a significant change to our Privacy Statement and Terms and Conditions, we will post a notice on the homepage of our web site and social media accounts for a period of time after the change is made.

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